ScopeBriefing

Privacy Policy

ScopeBriefing provides project-intake and estimating software to contractors. This policy explains what we collect, why we use it, and the choices available to contractors, their team members, and homeowners.

Who handles your information

ScopeBriefing operates the software platform. When a homeowner submits a project briefing, the contractor named on that estimator determines why the information is collected and how it is used to respond. ScopeBriefing processes that information to provide the service to that contractor.

Questions or privacy requests can be sent to jordan@scopebriefing.com and devan@scopebriefing.com. We may need to verify your identity and route homeowner requests to the contractor responsible for the project.

Information we collect

  • Contractor account information, such as names, work email addresses, roles, company settings, and sign-in activity.
  • Homeowner project information, such as name, email, phone number, project address, service selections, measurements, written details, timing, and any files a contractor elects to collect.
  • Operational records, such as account changes, submission times, delivery status, browser and security logs, and support communications.
  • We do not ask homeowners for payment-card numbers, Social Security numbers, government identification, or medical information through an estimator.

How we use information

  • Provide, secure, troubleshoot, and improve the ScopeBriefing service.
  • Deliver a project briefing to the selected contractor and allow authorized team members to respond.
  • Create requested planning estimates using contractor-approved assumptions when that feature is configured.
  • Send service messages, sign-in links, support replies, and contractor-approved project communications.
  • Prevent abuse, enforce our terms, and meet legal obligations.

How information is shared

We share homeowner submissions with the contractor identified on the estimator. We also use service providers that host the application, authentication, database, storage, and email infrastructure. They may process information only to provide those services to us. We do not sell homeowner project information or use it for third-party behavioral advertising.

Information may also be disclosed when required by law, to protect people or the service, or as part of a business transaction subject to appropriate confidentiality protections.

Retention and deletion

We keep information only while it is reasonably needed to operate the service, support the contractor relationship, resolve disputes, maintain security records, or meet legal obligations. Contractors can request export or deletion of their account data. Homeowners can ask the named contractor or ScopeBriefing to correct or delete a submission, subject to legal and operational exceptions.

Security

We use access controls, passwordless sign-in, encrypted network connections, database row-level access rules, and private file storage where configured. No internet service can promise absolute security. Please report a suspected security issue to both owner email addresses.

Your choices

  • You may decline optional text-message consent and still submit a project request.
  • You may ask us to access, correct, export, or delete information associated with you.
  • You may opt out of promotional email using the instructions in the message. Project and account service messages may still be required to provide the requested service.

Children and geographic scope

ScopeBriefing is a business service and is not directed to children under 13. The service is operated in the United States. If a contractor uses it in another jurisdiction, that contractor is responsible for identifying additional local requirements before launch.

Policy changes

We may update this policy as the product or law changes. The date above identifies the current version. Material changes will be communicated through the service or by email when appropriate.